Frequently Asked Questions — uae.parts

Frequently asked questions

Everything you need to know about buying used auto parts on uae.parts. If your question isn't answered here, contact us at support@uae.parts.

About the platform

What is uae.parts?
uae.parts is an online marketplace for used auto parts in the UAE. It connects buyers with verified sellers across the Emirates. The platform provides the catalog and the connection — it does not sell parts directly and is not a party to transactions between buyers and sellers.

Are the parts new or used?
Every part listed is a used, second-hand component.

Is this wholesale or retail?
Both. uae.parts serves buyers who need a single part in the UAE as well as wholesale and export buyers sourcing parts in volume.

Finding parts and prices

How do I find the part I need?
Search by part name, brand or model, or browse the catalog by brand and part type. Each listing shows photos, fitment, condition and a lot number.

How do I see the price?
Prices are shown to registered users. Create a free account and sign in to view pricing and place an order. Browsing the catalog is open to everyone.

What brands are available?
The catalog covers a wide range of makes — including popular Japanese, European, Korean and American brands — across engines, body parts, optics, transmissions and more.

Ordering and contact

How do I contact the seller?
Place an order through the platform. The seller then receives your contact details and gets in touch to arrange the deal.

How does payment work?
Payment is arranged directly between you and the seller. uae.parts does not process payments and is not involved in the transaction.

Delivery and export

How is delivery arranged?
Delivery is arranged directly with the seller. Options typically include local pickup in the UAE, delivery within the UAE, or delivery to a cargo company for export.

Can I buy if I'm in the UAE?
Yes. Arrange local pickup or delivery directly with the seller.

Can I buy from Russia, Kazakhstan or other countries?
Yes. Specify a cargo company in the UAE when you order; the seller delivers there and your cargo company ships it onward. Customs and import are handled by you and your cargo company.

Condition and warranty

What condition are the parts in?
All parts are second-hand, so condition varies. Each listing includes photos and a condition note. Ask the seller for more detail before buying.

Is there a warranty?
Any warranty or return terms are set by the seller, not the platform. Ask the seller directly before buying.

Still have a question? Email support@uae.parts.